{"id":4150,"date":"2019-06-24T15:22:03","date_gmt":"2019-06-24T14:22:03","guid":{"rendered":"https:\/\/aguadamadeira.pt\/termos-e-condicoes\/"},"modified":"2025-03-05T14:29:56","modified_gmt":"2025-03-05T14:29:56","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/aguadamadeira.pt\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4150\" class=\"elementor elementor-4150 elementor-107\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59c91fa elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"59c91fa\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c24095e sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"c24095e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-febf78c sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"febf78c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13da4a5 title-line-center sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"13da4a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\"><h4 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_2111185565\"\n\t\t\t><span class=\"sc_item_title_text\">Terms of Service<\/span><\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32e103b sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"32e103b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f940dbb terms sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"f940dbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Introduction<br \/><\/strong>These Terms of Service (&#8220;Terms&#8221;) define the rules and regulations for the use of the website <a href=\"https:\/\/www.aguadamadeira.com\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/www.aguadamadeira.com<\/a> (&#8220;Website&#8221;). By using the Website, the user agrees to these Terms. These Terms are completed by the Privacy Policy, the Cookies Clause, the payments clause, the return and refund clause and the alternative dispute resolution clause.<br \/>The Website and the \u201c\u00c1gua da Madeira\u201d trademark are owned by <b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda, NIPC 517001470, Caminho da Bela Vista 28A, 9300-027 C<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>mara de Lobos (Madeira \u2013 PT)<\/b>.<\/p><p><strong>Access to the Website<br \/><\/strong><span style=\"font-size: 1rem;\"><b>Fragr<\/b><\/span><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><span style=\"font-size: 1rem;\"><b>ncia d\u2019Azul Lda.<\/b> grants the user a non-exclusive, non-transferable and revocable license to access and use the Website. The user may not use the Website for illegal purposes or that violate the rights of <b>Fragr<\/b><\/span><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><span style=\"font-size: 1rem;\"><b>ncia d\u2019Azul Lda.<\/b> or third parties.<\/span><\/p><p><strong>Website Content<br \/><\/strong>The content of the Website, including text, images and videos, is the property of <b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> or its licensors. The user may not copy, distribute, modify or transmit the content of the Website without the authorization of <b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b><\/p><p><strong>Intellectual property<br \/><\/strong><b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> holds all intellectual property rights over the Website and its content. The user may not acquire any intellectual property rights over the Website or its content.<\/p><p><strong>Limitation of liability<br \/><\/strong><b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> is not responsible for any damages caused to the user by using the Website. <b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> does not guarantee that the Website is free of errors or viruses.<\/p><p><strong>Indemnity<br \/><\/strong>The user agrees to indemnify <b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> against any claims, damages or costs arising from the use of the Website by the user.<\/p><p><strong>Applicable law<br \/><\/strong>These Terms will be governed and interpreted in accordance with Portuguese law.<\/p><p><strong>Disputes<br \/><\/strong>In case of any dispute arising in relation to these Terms, priority will be given to alternative dispute resolution instruments. In case these should not lead to solution, the dispute will be subject to the jurisdiction of the Portuguese courts.<\/p><p><strong>General provisions<br \/><\/strong>These Terms constitute the agreement between the user and <b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> in relation to the Website. <b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> may change these Terms at any time. The changes will be published on the Website and will come into effect from the date of publication.<\/p><p><span style=\"background-color: var(--theme-color-bg_color);\"><b>Effective date<\/b><br \/><\/span><span style=\"background-color: var(--theme-color-bg_color); color: var(--theme-color-text); font-size: 16px;\">These Terms of Service were last updated on April 10, 2024.<\/span><\/p><p><strong>Delivery Time<\/strong><br \/>The estimated delivery time for orders is up to 15 business days after payment confirmation. Shipping time may vary depending on product availability, the recipient&#8217;s location, and external factors such as high order volumes or logistical delays.<br \/>If you have any questions or need further information, please contact our customer support team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8a5cc05 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"8a5cc05\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e0492d1 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"e0492d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f628cf3 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"f628cf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d169cd8 title-line-center sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"d169cd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\"><h4 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_1080467046\"\n\t\t\t><span class=\"sc_item_title_text\">Privacy Policy<\/span><\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce9613d sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"ce9613d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd46d1c terms sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"fd46d1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Introduction<br \/><\/b>The General Regulation on the Protection of Personal Data of the European Union (GDPR) &#8211; Regulation (EU) 2016\/679 of the European Parliament and of the Council of April 27, 2016, establishes the rules relating to the protection of personal data of natural persons, being applicable directly into the legal order of all Member States and imposing a series of duties that are intended, in particular, for public legal entities. In Portugal, Law No. 58\/2019, of August 8, is still in force, which ensures the implementation of the GDPR. This Privacy Policy describes how <b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> collects, uses and shares personal information collected through the website <a href=\"https:\/\/www.aguadamadeira.pt\" target=\"_blank\" rel=\"nofollow noopener\"><b>https:\/\/www.aguadamadeira.pt<\/b><\/a> (&#8220;Website&#8221;).<\/p><p><b>Information collected<br \/>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\">\u00e2<\/strong><b style=\"font-family: inherit; font-style: inherit; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\">ncia d\u2019Azul Lda.<\/b><span style=\"font-size: 16px; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\"> collects the following types of personal information through the Website:<\/span><\/p><ul><li>User Information:<ul><li>FULL NAME<\/li><li>EMAIL ADDRESS<\/li><li>TELEPHONE NUMBER<\/li><li>RESIDENTIAL ADDRESS<\/li><li>PAYMENT INFORMATION<\/li><li>CONTENT OF MESSAGES SENT THROUGH THE WEBSITE<\/li><\/ul><\/li><li>Automatically Collected Information:<ul><li>IP ADDRESS<\/li><li>BROWSER TYPE<\/li><li>OPERATING SYSTEM<\/li><li>DATE AND TIME OF VISIT<\/li><li>PAGES VISITED ON THE WEBSITE<\/li><\/ul><\/li><\/ul><p><strong>Use of collected information<\/strong><br \/><b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\">\u00e2<\/strong><b style=\"font-family: inherit; font-style: inherit; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\">ncia d\u2019Azul Lda.<\/b><span style=\"font-size: 16px; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\"> uses the information collected to:<\/span><\/p><ul><li>Provide the services and products requested by the user<\/li><li>Improve user experience on the Website<\/li><li>Send marketing and promotional communications<\/li><li>Carry out analysis and research<\/li><li>Ensure the website security<\/li><\/ul><p><strong>Sharing of collected information<\/strong><br \/><b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> does not sell or share personal information with third parties for marketing purposes without the user\u2019s consent. <b>Fragr\u00e2ncia d\u2019Azul Lda.<\/b> may share personal information with third parties in certain situations, such as:<\/p><ul><li>With companies that provide services to <b>Fragr\u00c2ncia d\u2019Azul Lda.<\/b><\/li><li>To comply with a legal obligation<\/li><li>To protect the rights of <b>Fragr\u00c2ncia d\u2019Azul Lda.<\/b> or third parties<\/li><\/ul><p><b>Cookies<\/b><br \/>The Website uses cookies to store information about user preferences and to improve the user experience. The user can disable cookies in their browser, but this may affect the functioning of the Website.<\/p><p><b>Information security<\/b><br \/><b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\">\u00e2<\/strong><b style=\"font-family: inherit; font-style: inherit; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\">ncia d\u2019Azul Lda.<\/b><span style=\"font-size: 16px; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\"> takes security measures to protect personal information collected against unauthorized access, misuse, disclosure, alteration or destruction.<\/span><\/p><p><b>Users\u2019 rights<\/b><br \/>Users are entitled, in accordance with applicable law and as holders of Personal Data, to comply with the following rights:<\/p><ul><li>Right of Access \u2013 Right to obtain confirmation of which personal data is being processed and information about them.<\/li><li>Right to Rectification \u2013 Right to request the rectification of your personal data that is inaccurate or to request that incomplete personal data be completed.<\/li><li>Right to Data Erasure \u2013 Right to obtain the erasure of your personal data.<\/li><li>Right to Portability \u2013 Right to receive the data you provided in a commonly used, machine-readable digital format or to request the direct transmission of your data to another entity that becomes the new responsible for your personal data.<\/li><li>Right to Withdraw Consent or Right to Oppose \u2013 Right to oppose or withdraw your consent, at any time, to data processing, as for example in the case of data processing for marketing purposes, as long as there are no interests legitimate rights that prevail over their interests, rights and freedoms, such as defending a right in legal proceedings.<\/li><li>Right of Limitation \u2013 Right to request the limitation of the processing of your personal data, in the form of: (i) suspension of processing or (ii) limitation of the scope of processing to certain categories of data or processing purposes.<\/li><\/ul><p>Users also have the right to lodge a complaint with the National Data Protection Commission.<br \/>To exercise these rights, as well as to obtain any clarification related to this Privacy Policy or the Cookies Policy, the user may contact <b>Fragr\u00e2ncia d\u2019Azul Lda.<\/b> by email at <a href=\"mailto:info@aguadamadeira.pt\"><strong>info@aguadamadeira.pt<\/strong><\/a>.<\/p><p><b>Changes to this Privacy Policy<\/b><br \/><b>Fragr\u00e2ncia d\u2019Azul Lda.<\/b> may change this Privacy Policy at any time. The changes will be published on the Website and will come into effect from the date of publication.<\/p><p><b>Effective date<\/b><br \/><span style=\"font-size: 16px; background-color: var(--theme-color-bg_color); color: var(--theme-color-text);\">This Privacy Policy was last updated on April 10, 2024.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e5db41 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"7e5db41\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-937b3ff sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"937b3ff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0db4bbc sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"0db4bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-970e661 title-line-center sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"970e661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\"><h4 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_1459990283\"\n\t\t\t><span class=\"sc_item_title_text\">Cookies<\/span><\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02029d3 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"02029d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fe62bd terms sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"7fe62bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>1. What are cookies?<br \/><\/b>Cookies are small text files that are stored on your computer or mobile device when you visit a website. Cookies are used to store information about your visit, such as your language preferences, the pages you have visited and the products you have added to your shopping cart.<\/p><p><b>2. What type of cookies are used in the Website?<br \/><\/b>We use the following types of cookies on our website:<\/p><ul><li>Essential cookies: These cookies are necessary for the website to function. Without these cookies, you will not be able to use some of the website&#8217;s features.<\/li><li>Performance cookies: These cookies collect information about how you use the website. This information is used to improve the performance of the website and to provide you with a better user experience.<\/li><li>Functionality cookies: These cookies allow the website to remember your choices and offer you a more personalized experience.<\/li><li>Advertising cookies: These cookies are used to show you advertisements relevant to your interests.<\/li><\/ul><p><b>3. Management of cookies?<br \/><\/b>Users can manage the cookies used on our website through their browser settings. One can choose to block all cookies, or just some types of cookies.<\/p><p><b>4. More information about cookies<br \/><\/b>For more information about cookies, users can consult the following websites:<\/p><ul><li>Wikipedia: <a href=\"https:\/\/pt.wikipedia.org\/wiki\/Cookie_(inform%C3%A1tica)\" target=\"_blank\" rel=\"noopener nofollow\">https:\/\/pt.wikipedia.org\/wiki\/Cookie_(inform%C3%A1tica)<\/a><\/li><li>National Data Protection Commission: <a href=\"https:\/\/www.cnpd.pt\/\" target=\"_blank\" rel=\"noopener nofollow\">https:\/\/www.cnpd.pt\/<\/a><\/li><\/ul><p><b>5. Changes to this Cookies Clause<br \/><\/b>We may change this Cookies Clause at any time. The changes will be published on the website and will come into force from the date of publication.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d1d1d1f elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"d1d1d1f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e876c12 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"e876c12\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7301709 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"7301709\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10b9731 title-line-center sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"10b9731\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\"><h4 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_1972697791\"\n\t\t\t><span class=\"sc_item_title_text\">Payment Clause<\/span><\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5f2792 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"f5f2792\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60bd5b0 terms sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"60bd5b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>1. Means of payment <br \/><\/b>Payment for products or services offered on the Website <a href=\"https:\/\/www.aguadamadeira.pt\" target=\"_blank\" rel=\"nofollow noopener\"><strong>https:\/\/www.aguadamadeira.pt<\/strong> <\/a>(&#8220;Website&#8221;) can be made using the following methods:<\/p><ul><li>Credit card: Visa, MasterCard<\/li><li>Multibanco<\/li><li>PayPal<\/li><\/ul><p><b>2. Payment Term<br \/><\/b>Payment for products and\/or services must be made within 3 days after the date of purchase. If payment is not made within 3 days, <b>Fragr<\/b><strong style=\"font-family: Karla, serif; font-size: 16px; font-style: normal;\">\u00e2<\/strong><b>ncia d\u2019Azul Lda.<\/b> reserves the right to cancel the order.<\/p><p><b>3. Cancellation of Purchase <br \/><\/b>Customers may cancel their purchase at any time before the product is shipped. In case of cancellation, the Customer will be refunded the full purchase price.<br \/>Sales of items on promotion or price reduction are considered final. <b>Fragr\u00e2ncia d\u2019Azul Lda.<\/b> does not exchange items that have been purchased under a sale, promotion or price reduction. However, the general conditions of termination of the contract and return of defective items are valid.<\/p><p><b>4. Complaints<br \/><\/b>In case of complaints related to payment, the Customer may contact Customer Service via the following email address: <a href=\"mailto:info@aguadamadeira.pt\"><strong>info@aguadamadeira.pt<\/strong><\/a><\/p><p><b>5. Applicable Law<br \/><\/b>This Payment Clause will be governed and interpreted in accordance with Portuguese law.<\/p><p><b>6. Disputes<br \/><\/b>In case of any dispute arising in relation to this Payment Clause, priority will be given to alternative dispute resolution instruments. In case these should not lead to a solution, the dispute will be subject to the jurisdiction of the Portuguese courts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-000aa21 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"000aa21\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5cd3660 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"5cd3660\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61bfea7 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"61bfea7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ca4cb6 title-line-center sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"8ca4cb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\"><h4 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_871346731\"\n\t\t\t><span class=\"sc_item_title_text\">Return and Refund Clause<\/span><\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af97fa8 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"af97fa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8bbeb terms sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"7f8bbeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>1. Return Conditions<br \/><\/b>Customers may return the product purchased on the Website <a href=\"https:\/\/www.aguadamadeira.pt\" target=\"_blank\" rel=\"nofollow noopener\"><strong>https:\/\/www.aguadamadeira.pt<\/strong><\/a> (&#8220;Website&#8221;) within 15 days after the date of receipt of the product. To start the process, Customers must contact <b>Fragr\u00e2ncia d\u2019Azul Lda. <\/b>by sending an email to <a href=\"mailto:info@aguadamadeira.pt\"><strong>info@aguadamadeira.pt<\/strong><\/a>.<\/p><p>For the return to be accepted, the product must be in perfect condition, in its original packaging and with all accessories included.<\/p><p><b>2. Refund Term<br \/><\/b>Upon receipt and validation of the product return, the Customer will be refunded the total purchase price, with the exception of shipping costs, within 10 days.<\/p><p><b>3. Return shipping costs<br \/><\/b>Return shipping costs are the responsibility of the Customer<\/p><p><b>4. Exceptions to the Return Policy<br \/><\/b>The return policy does not apply to the following products:<\/p><ul><li>Customized products<\/li><li>Products that have been used or damaged<\/li><li>Products that are not in their original packaging<\/li><\/ul><p><b>5. Complaints<br \/><\/b>In case of complaints related to the return of products, the Customer may contact Customer Service via the following email address: <a href=\"mailto:info@aguadamadeira.pt\"><strong>info@aguadamadeira.pt<\/strong><\/a><\/p><p><b>6. Applicable Law<br \/><\/b>This Return and Refund Clause will be governed and interpreted in accordance with Portuguese law.<\/p><p><b>7. Disputes<br \/><\/b>In case of any dispute arising in relation to this Payment Clause, priority will be given to alternative dispute resolution instruments. In case these should not lead to a solution, the dispute will be subject to the jurisdiction of the Portuguese courts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-70bf3f9 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"70bf3f9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68b927a sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"68b927a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35907e5 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"35907e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9029579 title-line-center sc_fly_static elementor-widget elementor-widget-trx_sc_title\" data-id=\"9029579\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"trx_sc_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div\t\tclass=\"sc_title sc_title_default\"><h4 class=\"sc_item_title sc_title_title sc_align_center sc_item_title_style_default sc_item_title_tag trx_addons_inline_1978268699\"\n\t\t\t><span class=\"sc_item_title_text\">Alternative dispute resolution<\/span><\/h4><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36b3d52 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"36b3d52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2b49a8 terms sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"e2b49a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In compliance with Article 18 of Law 144\/2015, Consumers are informed that for alternative dispute resolution should contact <b>Fragr\u00e2ncia d&#8217;Azul Lda.<\/b> via email <a href=\"mailto:info@aguadamadeira.pt\"><strong>info@aguadamadeira.pt<\/strong><\/a> or the entity competent for Alternative Resolution of Consumer Disputes in the Autonomous Region of Madeira <a href=\"https:\/\/www.madeira.gov.pt\/cacc\/\" target=\"_blank\" rel=\"noopener nofollow\">https:\/\/www.madeira.gov.pt\/cacc\/<\/a><br \/>For more information, see the Consumer Portal at <a href=\"https:\/\/cec.consumidor.pt\/\" target=\"_blank\" rel=\"noopener nofollow\">https:\/\/cec.consumidor.pt\/<\/a><\/p><p><b>Online dispute resolution<br \/><\/b>The European Commission has created an RLL platform for the alternative resolution of disputes between consumers and traders, relating to online sales or service contracts, i.e. those in which the trader, or his intermediary, offers, on a website or through of other electronic means, goods or services that the consumer orders on the same website or through other electronic means.<br \/>For more information, see the European Online Dispute Resolution Platform: <a href=\"https:\/\/ec.europa.eu\/info\/policies\/consumers_pt\" target=\"_blank\" rel=\"noopener nofollow\">https:\/\/ec.europa.eu\/info\/policies\/consumers_pt<\/a><\/p><p><b>Online Complaints Book<br \/><\/b><a href=\"https:\/\/www.livroreclamacoes.pt\/inicio\" target=\"_blank\" rel=\"noopener nofollow\">https:\/\/www.livroreclamacoes.pt\/inicio<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f9887f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"1f9887f0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-68d0f49f sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"68d0f49f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3da25acb sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"3da25acb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of Service IntroductionThese Terms of Service (&#8220;Terms&#8221;) define the rules and regulations for the use of the website https:\/\/www.aguadamadeira.com (&#8220;Website&#8221;). By using the Website, the user agrees to these Terms. These Terms are completed by the Privacy Policy, the Cookies Clause, the payments clause, the return and refund clause and the alternative dispute resolution&hellip;<\/p>\n","protected":false},"author":1,"featured_media":3627,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4150","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - \u00c1gua da Madeira<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aguadamadeira.pt\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - \u00c1gua da Madeira\" \/>\n<meta property=\"og:description\" content=\"Terms of Service IntroductionThese Terms of Service (&#8220;Terms&#8221;) define the rules and regulations for the use of the website https:\/\/www.aguadamadeira.com (&#8220;Website&#8221;). 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